Due to our nature of immediacy in the delivery will only be possible the cancellation of an order if it is made in a very short period of time after the purchase process, you have 60 minutes after the purchase to cancel your order by going to orders @ libreriababilonia .com . The cancellation of your order will not be possible in the case that your order has already been sent to the delivery service.
If the requested product is not to your liking or does not correspond to your expectations, the return of the same will be accepted, running the shipping and collection costs on behalf of the client. The product must be in perfect condition, including the original packaging. Once we have verified your status we will proceed to refund your amount through the same method used by the customer to pay for your order or by bank transfer.
If the product is defective or does not correspond with the requested, Librería Babilonia will assume the costs of return and new shipment; On this occasion we also ask you to keep and return the product in its original packaging and include a sheet indicating your full name and the defect that the book has.
Once the delivery period has passed (7 calendar days), only a refund will be accepted if the product is defective, but the customer will be responsible for the transportation expenses due to the expiration of the return period.